1. General
By registering and playing on the Website, you confirm that you have read and accepted these Terms and Conditions. The site is operated by Dama N.V., licensed by the Curaçao Gaming Control Board. The Casino may update these Terms at any time, and continued use of the Website indicates acceptance of the changes. If you do not agree with an update, you may withdraw your remaining balance. In the event of disputes, the English version of these Terms shall prevail.
2. Responsibility of the Parties
- You acknowledge that gambling involves financial risk.
- The Casino is not responsible for technical failures, software errors, or losses incurred while using the Website.
- Incorrect payments or errors may be reversed at the Casino’s discretion, and any mistakenly credited funds must be returned.
- Accounts may be suspended or banned for violations of the Terms.
- The Casino has final authority in determining breaches of its Terms and Conditions.
3. Restricted Countries Policy
- You are solely responsible for ensuring that online gambling is legal in your jurisdiction.
- The Casino may verify your identity and refuse refunds if you violate the Restricted Countries Policy.
- Players from Sweden are not eligible for bonuses.
- Players from restricted regions cannot deposit or wager real money.
- Use of the Website constitutes acknowledgment of this responsibility.
4. Games Availability and Rules
Before playing, you must understand the rules of each game. Some games may be unavailable due to provider restrictions. VPN use to bypass geographical blocks is prohibited and may result in confiscation of winnings.
5. Fees and Taxes
You are responsible for paying any applicable taxes or fees tied to your winnings, in accordance with your local laws.
6. Use of the Player’s Account
- You must be at least 18 years old and the sole user of your account.
- Only one account per person is allowed; duplicates lead to account closure and cancellation of winnings.
- The Website is intended for personal entertainment only.
- You must keep your account details accurate and up to date.
7. KYC Procedure
The Casino may request verification documents at any time, including proof of identity, address, and payment method ownership. Withdrawals may be held until verification is completed. Failure to supply required documentation may result in suspension or closure of your account. A video call may be required as part of the verification process.
8. Payments Policy
- Third-party payment methods are not allowed; violations void all winnings.
- Multiple currencies are supported, and minimum deposit requirements apply.
- Cryptocurrency deposits cannot have adjustable limits.
- Withdrawal limits apply weekly and monthly, with higher thresholds for VIP players.
- Progressive jackpot winnings are always paid in full.
9. Fraud Prevention
Fraudulent activities — including collusion, creating multiple accounts, chargebacks, or manipulating games — may result in voided winnings and account termination. Deposits must be wagered 3x before withdrawal to prevent money laundering. Any exploitation or discovery of system errors must be reported immediately.
10. Refund Policy
Refund requests must be submitted within 24 hours of the transaction. Credit card withdrawals can be processed as refunds up to the deposited amount. Bonuses and bonus winnings are removed before calculating a refund. Additional verification documents may be required, and refunds are typically processed within 5–7 business days.